English Language Paper 2 - Sample Model Answers

January 18, 2018

AQA English Language Paper 2 Model Answers – Free Sample!

Model Answers for English Language Paper 2

Extract

 

Text B is the part of an article on the internet that discusses the dynamics of the workplace, in particular the office.

Handy (and Strategic) Tips for Dealing With Office Politic by Randall S. Hansen,Ph.D.


It’s safe to say that no matter where you work — regardless of the industry or profession — you will encounter the inner dynamics of people plotting and scheming and jockeying for position and power… something called office or workplace politics.

Workers have three options when faced with a politically charged workforce: disavow that politics actually exists; decide to ignore the political landscape; choose to work within the system. In reality, the first two options have the same (often negative) consequences, while the third can provide you with insight and success.



Tip 1: Observe the Current Power Structure. Within any organization there are two types of people with power: people who have formal power based on their position (such as your manager) and people who have informal power based on performance (such as the salesperson who handles most important client).

In some cases, there is a third type of power person — someone with such charisma that people naturally like and support. Power positions are not static, so you should regularly observe the dynamics within your workplace and make note of the people with the power. Because people with power have followers, you’ll also want to observe which “camps” your co-workers fall into.

Sample Answer

Write an opinion article in which you discuss the issues surrounding language and occupation and language usage in intra organisational communication. Before writing your article you should state your intended audience. [40 marks]

My article is intended for young professionals in their mid-twenties.

Having worked in a variety of jobs, including those found in supermarkets, restaurants, schools, publications, and various companies, I’ve experienced numerous issues surrounding language and occupation, and language usage in intra organisational communication.

Regardless of any job you work in, knowing how to communicate appropriately and effectively with your superiors is incredibly important. At first, you need to know how to behave and communicate in a manner that is polite and respectful towards your superior, as, of course, you need to do towards your peers.

Once this base of respect is established – actually, long before it is established – you need to begin to work out how to communicate most effectively with your superiors, and, if possible, to adapt your method of communication to ensure that it achieves maximum effect for both of you.

Knowing whether your superior(s) like to communicate publically or in private, through speech or in writing (such as office email, which some people, particularly those who are busy or introverted prefer), and their preferred dynamic of communication – how they like to be greeted, how serious/direct they prefer their conversation to be, etc. – all help.

But perhaps what’s even more challenging is developing an effective method of communication with those colleagues whom you manage. How do you set about asking them to complete a certain task, discussing a subject that might be difficult for both of you, such as under-performance, and ensuring that the nature of your communication is appropriate for your professional relationship?

Arguably, the most effective way is to say things out in a manner that is gentle but direct, leaving no room for misunderstanding between both parties but without causing conflict between you and your colleague. Stating things simply and clearly, using your colleague’s name – making sure you know it at all times – and using a calm, reassuring tone that your body language reflects are all effective techniques; but this overall skill can be difficult to develop at first, particularly if you are inexperienced at being a person’s superior.

If possible, you must also park your feelings as best you can, and focus on ensuring the best outcome for you both, as well as your company, while being caring towards the other person.

Another issue that creeps into intra organisational communication is jargon-usage. Referring to ‘Handy (and Strategic) Tips for Dealing With Office Politics’ by Randall S. Hansen, Ph.D., the inspiration for this article, some of your fellow employees will use various techniques and strategies in order to get ahead within your company, or at least to give themselves the sense and feeling of ‘getting ahead’. A person using overly complicated language, often known as jargon, is an example of one such strategy.

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