Consumer Conflict - Business Revision Notes

Consumer Conflict

Business – Leaving Cert

Quick Notes

Consumer Conflict

Non-Legislative Methods of Solving Consumer Conflicts

  1. Negotiation
  • This involves bargaining to reach a mutually acceptable position.
  • The consumer and shop must continue talking until they compromise.
  1. Consumer’s Association of Ireland
  • An interest group for consumers to make sure they get good quality products and know their rights.
  • Anybody can contact the CAI in relation to problems.
  • They publish Consumer Choice which helps consumers.
  • Th...

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